How do I book a hotel room?

GrandStay offers a variety of ways to book a stay with us. For the best rates, book directly or give us a call!

• Visit: grandstayhospitality.com
• Call: 855.455.7829 
• Find Location to Call Directly: Click Here

How can I sign up for Grand Returns Rewards powered by The Guestbook?

Select from reward options ranging from 5% to 15% of the value of your stay. Mix them up or save them for later. The rate booked must be eligible to receive rewards. 

Sign up here

Need help accessing your account or checking your rewards balance: Click here to contact Guestbook directly or email GrandStay Customer Support: info@grandstayhospitality.com

Where can I find accessibility information for the GrandStay hotel I am staying at?

Each GrandStay's accessibility information can be found on the "Amenities" tab towards the bottom of the page when you select your location from the "Find a Hotel" dropdown in our main website navigation. If you have specific requests or concerns, do not hesitate to reach out directly: Click here

Do you offer special deals and discounts?

Each GrandStay is individually owned and operated, allowing customization of deals and offerings throughout the year. Always be sure to check your favorite GrandStay's deals page or our main website deals found here. 

How to reserve a block of rooms for an upcoming work event, wedding, etc?

We'd love to have you! For the best rates, reach out via our meetings, groups & events form, or give your favorite location a call. Find a location here. We recommended calling for the quickest resolution!

Do you offer meeting facilities?

Most GrandStay's do offer meeting spaces ideal for groups of 10 to 30+ people, depending on each property's facilities. A few GrandStay's offer larger, banquet-style facilities. You can learn more and inquire about availability here: Meetings & Events

Explore each property's meeting facilities by navigating to "Find a Hotel", selecting your desired location, and navigating to "Groups & Meetings."

What amenities are available?

All GrandStay Hotels offer complimentary GRAND START® Breakfast, free Wifi, indoor pool, and Grand Returns powered by the Guestbook loyalty program. For specific amenities related to your upcoming stay, navigate to "Find a Hotel",  select the location, and find the "Amenities" tab for a full list of offerings.

Can I bring my pet with me?

Many locations offer pet-friendly stays! Check them all out here.

Do you offer long-term stay discounts?

All GrandStay locations offer extended stay suites, allowing any length of stay to feel a little more like a home away from home.

Call the GrandStay location of interest for full details and to inquire about any special pricing. Find location here. 

I am interested in opening a GrandStay. How can I get in touch with someone?

We'd love to welcome you into the GrandStay family! Learn more about the process and reach out to our team here.