- Program is electronic, guests enroll online using the brand website, Apple IOS or Android GrandStay application (app) or at the hotel front desk.
- Guests must provide email and telephone number to enroll.
- Guests may view and manage their account online and at the hotel front desk.
- At checkout, guests receive 10 points for every U.S. dollar spent on eligible room rate only (taxes, incidentals, and other charges excluded).
- Online Travel Agent (OTA) reservations and special promotions are not qualified for program points.
- Best Online Rate Guarantee reservations are not qualified for program points.
- Guests may choose a credit applied to their next stay or a gift card redeemable at hundreds of retailers.
- 10,000 points are required for each $40.00 redemption.
- Grand Returns membership and redemption are subject to GrandStay terms and conditions.